Singapore Changi Airport is renowned as one of the most beautiful airports in the world for several reasons. First, its award-winning architecture impresses travelers from the moment they arrive. Its modern and sleek terminals offer a premium airport experience, with bright, airy, and lavishly decorated spaces. From lush interior gardens to artificial waterfalls and contemporary artwork, every corner of the airport is designed to amaze visitors.
Changi Airport is also renowned for its entertainment and leisure facilities. It is home to the famous Jewel Changi, a destination in itself with its spectacular glass dome, indoor gardens, indoor rainforest, and 40-meter-high waterfall.
Changi Airport’s top attractions are located at Jewel
The world’s tallest indoor waterfall is located at Singapore Changi Airport, specifically in its Jewel Terminal.
Jewel connects T1, T2 and T3 of Singapore International Airport.
At night, the waterfall’s curtain of water, known as the Rain Vortex, illuminates with lights of different colors. The waterfall extends over seven vegetation-covered floors.
Spanning an area of 137,000 square meters, the Jewel Terminal at Singapore Changi Airport houses a forest with waterfalls and retail spaces under a glass and steel dome.
At night, the waterfall’s curtain of water, known as the Rain Vortex, illuminates with colored lights. The waterfall passes through seven vegetation-covered floors.
Canopy Park
The Canopy Park, which occupies the upper floors of the building, features nets allowing visitors to move and swing above the treetops. The ten floors of the new Changi Airport terminal also house check-in counters, a 130-room hotel, a cinema, restaurants, and nearly 300 shops.
At the heart of Jewel is Forest Valley
This new space, with which Singapore Airport aims to become a tourist destination in its own right and not just a transit hub, has been designed as an indoor forest with more than 1,400 trees spread across terraces at varying heights.
The light and mist created by the waterfall create a magical effect that few can resist capturing with their cameras.
Playful attractions
Jewel Terminal features walking trails, a plant and mirror maze, slides, and a sculpture garden. A glass-floored walkway crosses the complex at a height of 23 meters, passing by the source of the artificial waterfall.
Opening hours
Jewel Changi is far from just a terminal; it’s a shopping and leisure complex directly connected to Singapore Airport’s Terminal 1 and also accessible from Terminals 2 and 3.
Regarding the opening hours of this area, Jewel doesn’t close its doors; it remains open and accessible 24/7.
Terminal services
Passengers have access to check-in kiosks, baggage storage areas, and a 150-seat lounge with showers. Within the activity area, there is a 250-meter-long trampoline net located on the 5th floor. Two mazes have also been installed, offering several different types of routes through the forest.
– Baggage storage
Convenient for less hassle with your baggage, left luggage facilities are available in the Jewel Terminal.
Located on Level 1 near the Early Check-In Lounge counter at Jewel, left luggage facilities (powered by Smart Carte) allow you to drop off your luggage and store it in a secure location while you explore the terminal.
How much does this service cost?
For loose items, the fee is S$6. For other items:
– Small items weighing less than 10 kg: S$11.00
– Large items weighing more than 10 kg: S$16.00
– Extra-large items: S$19.00
Call +65 6214 0628 for more information about this service
– Early check-in
Thanks to the early check-in service, you can check in earlier at the airport, saving significant time and allowing you to fully enjoy your time at the airport by freely visiting the duty-free shops, relaxing in the lounges, etc.
The service is offered free of charge. Meet at Jewel L1. The service is available between 8:00 a.m. and midnight and up to 3 hours before departure.
The counter agent will assist you as soon as you provide your flight number and booking reference. They will provide you with your boarding pass in a few minutes. You can proceed directly through security and immigration, and then proceed to the boarding gate at the time indicated in your reservation.
Note: If you are traveling to the United States, you will not be eligible for the Early Check-in service. You must therefore check in online or at a regular counter.
Other amenities:
- Currency Exchange Offices: On Level B1 or L4
- Pharmacy: B2
- Baby Lounge: On Level B2 and L4
- Luggage Lockers: L1
- Car Service (Car Wash, Hydroshot, etc.): B3
- Concierge/Mobility Services (Wheelchairs, Strollers, etc.): L1
- GST Tax Refund Office: L1
- Power Bank Area: L2
- TAXI/Rental Cars: Exit Jewel and go to Basement 1 of Terminal 1
- Clothing cleaning service / Suitcase packing: L1, B1
Immigration offices in Jewel
When you arrive at the airport, you pass by the customs office. You must inform the customs officer that you are immigrating and show them your documents (passport, visa, and plane ticket).
The office is located on Level 1 of Terminal 1, just before the exit to the Jewel terminal.
For more information about visas and entry requirements for your destination country, call the automated assistance service at +65 6391 6100.
After Immigration
Food & Shopping
– Restaurants & Cafes: Such as Ippudo Express, Luckin Coffee, Burger King, and Heavenly Wang. – Supermarket & Snacks
– Duty-free shops: The Shilla and Lotte Duty
– Luxury boutiques: Coach, Charles & Keith, and Longchamp.
Hundreds of Duty Free shops…
Where there’s a terminal, there’s also a shop. Here again, the architects have thought big with more than 200 duty-free shops spread across the different floors of the Jewel dome, including:
- Flagship stores like Apple, Adidas, Nike, Zara, Uniqlo, etc.*
- Shops selling high-end shoe brands like Ecco and Birkenstock.
- There are also plenty of fashion and accessory stores like Charles & Keith, Chomel, Furla, and Samsonite.
- While strolling through the terminal, you’ll find shops selling gifts and souvenirs, supermarkets selling all kinds of food, as well as confectionery stores, etc.
- Top 10 places to absolutely locate during your transit at Terminal Jewel:
- HSBC Rain Vortex (niveau L1, centre)
- Shiseido Forest Valley (autour du vortex, L1 à L5)
- Pokémon Center (L4)
- Apple Store (L2)
- Violet Oon & A&W (restaurants populaires, L1/B2)
- Komyuniti Lounge @ YOTELAIR
- Bagagerie / lockers automatiques (L1)
- Points photo “insta-friendly”
- Bornes de recharge / toilettes familiales
- Guichets Canopy Park (L5)
Hotel inside the terminal
The Yotel group, a capsule hotel specialist, has opened its first property at the Changi Hotel, in the Jewel Terminal.
The Yotelair is the only hotel located inside the Jewel terminal. It is located on Level 4, before immigration. Its rooms are in the form of capsules or cabins.
All cabins are air-conditioned, equipped with Wi-Fi, a TV, and a bathroom with a shower, stocked with towels, soap, and body products.
– Stay prices
Prices vary depending on the length of stay:
- From 4 hours: from S$96 for a standard rate and S$80 for a promotional rate.
- You can extend your stay by paying an additional S$25 fee for every 2 additional hours spent in the cabin.
Restaurants and cafeterias
Where can you take a snack break before takeoff from the Jewel terminal?
Fish & Co, Gelatissimo, Chow Zan Dessert, % Arabica and 7 Café … are part of a long list of more than 100 dining outlets located in the Jewel Terminal ranging from refined local flavors to trendy coffees and pastries, as well as convenient fast food outlets …
Jewel Terminal offers the most affordable on-site parking for short and long stays.
The Car Park, located in the basement of the terminal, is a dedicated parking area for passengers (traveling from Terminal 1), including their companions, transit passengers, and visitors.
Parking
The Car Park offers over 2,500 parking spaces spread across 5 levels: B2M, B2, B3, B4, and B5.
Parking rates in the Car Park are as follows:
– Cars
- Short Stay: S$0.65 for every quarter of an hour (15 minutes) for the first 90 minutes. On levels B2M and B2.
- Long Stay: S$0.65 for every 15 minutes of parking. On levels B3 and B5.
Parking of 10 minutes or less is free.
– Scooters
Parking in this category is charged at S$1.40 per 24 hours, from 7:00 a.m. on the day of arrival to 7:00 a.m. the following day.
– Parking with Charging Station
Charging stations for electric vehicles are installed on level B3 of the parking lot.
Visit the Changi Lounge
Jewel Terminal houses a lounge offering premium passengers a relaxing break where they can refresh themselves, and enjoy the best of Singaporean and international cuisine before their flight.
This lounge, located on Level 1 of the Jewel Terminal, offers its visitors numerous services, including relaxing showers, high-speed Wi-Fi, fine dining, a co-working space, and more.
Access rates
It should first be noted that this lounge is accessible free of charge to members: Priority Pass, LoungeKey, DragonPass, and DreamFolks.
For other passengers, access is subject to a fee. Passengers can choose between the following three rates, depending on their needs:
-
Lite Package:
Adult: $28
Child: $20
Privileges:
– Unlimited snacks
-
Classic Package:
Adult: $39
Child: $27
Privileges:
– Unlimited snacks
– One hot meal
-
Premium Package:
Adult: $50
Child: $39
Privileges:
– Snacks All you can eat
– One hot meal
– One shower
A la carte services
Showers: $20 (not available after 9:25 p.m.)
Nap room: $18
Meeting room: Send your request to this address: reservations.changilounge@changiairport.com.
- 50% of meeting guests are entitled to free parking in the terminal parking lot.
Single room rental (accommodating a maximum of 4 people):
1 hour: $80
2 hours: $150
4 hours: $250
8 hours: $440
Invite one guest: additional $10
Double room rental (accommodating a maximum of 8 people):
1 hour: $180
2 hours: $300
4 hours: $500
8 hours: $880
Invite one guest: $10 additional