Scoot, Singapore’s low-cost airline, rewards its passengers for their loyalty through KrisFlyer, the rewards program of its parent company, Singapore Airlines.
Members enrolled in this program can earn more points across the entire Scoot network, which includes more than 70 local and international destinations, across four fare categories: Basic, Value, Flex, and ScootPlus.
How to register and become a member of the Scoot Krisflyer program?
In the online membership form for this loyalty program, please fill in the following fields:
– Title
– Full name (as written on your passport)
– Date of birth
– Email, address, and phone number
– Password (composed of numbers and letters)
Next, you must check the box indicating that you have accepted the terms and conditions of registration and use of the Scoot KrisFlyer program.
How to login to your Krisflyer scoot account?
To access your Krisflyer scoot account, it’s very simple, just go to your personal space by entering your identifiers: email and password.
Not yet a KrisFlyer member? Sign up now.
Already a member, log in to your accountand check your mileage balance.
How many KrisFlyer statuses and levels are there?
Indeed, this rewards program offers three membership levels: KrisFlyer, KrisFlyer Silver, and KrisFlyer Gold.
Earning Elite miles: These are points that help you move from Basic to a higher level in the loyalty program, for example: Basic—>Silver or Silver—>Gold.
Elite miles are awarded when you book a flight on Scoot. You receive 2.5 miles for every mile earned on your bookings.
– To reach the Silver level, you need to earn 25,000 miles within a one-year period.
– To reach the Gold level, your account must be credited with at least 50,000 miles.
Silver Card benefits
– 25% Mileage Bonus (calculated based on actual flight distance)
– Priority Seat Selection
– Participation in StarAlliance Silver Status
– 10kg Additional Checked Baggage
– 5kg Additional Baggage Allowance for Every 20kg Purchase
– Priority Waitlisting, Check-in, and Boarding
– Reduced Service Fees (up to 50% off award ticket bookings made in the name of one or up to five passengers).
Other Services: Ticket Modification (Date or Flight Change), Request to Redeposit Unused Miles When Canceling a Booking, etc.
Gold Card benefits
In addition to the above-mentioned privileges:
– Access to KrisFlyer Lounges (over 1,000 lounges worldwide). With your Gold status, you can enjoy these privileges even when traveling in Economy or Premium Economy class.
– A seat guarantee for those traveling with family or in a group
– You can check in an additional 20kg of checked baggage (or one additional 32kg piece if you’re traveling to or from the United States).
– Baggage is handled with priority (at check-in and delivered promptly to the passenger upon arrival).
– No fees apply for flight changes (including changes of time, date, and route).
How to earn miles on KrisFlyer?
It’s clear that the main way to earn miles is by booking airline tickets. However, miles aren’t only earned when traveling by plane; they can be earned through purchases made with certain partner credit cards like Visa and Mastercard, booking a hotel or renting a car from a partner company, or shopping in certain stores. So, don’t forget to pay attention to the various opportunities offered by the Scoot loyalty program.
Find out how many miles you earn on each booking: Use the miles calculator
After verifying your registration, you will receive an email confirming your account membership.
For more information, a miles calculator is accessible online, on the Scoot website.
Redeeming your miles
Have you started earning miles with Scoot and its airline partners? Congratulations, you’re just starting a long adventure! Before you can treat yourself to the flight of your dreams with just your miles, you’ll probably have to fly several times. But did you know there are many ways to make the most of your miles? Here are some ideas for how to spend them:
– An award ticket (booked 100% with miles or partially) to travel on any of the airline’s routes.
– An upgrade to ScootPlus, Scoot’s First Economy class.
– A baggage allowance.
– A car rental or stay in a car hotel.
Claiming missing miles
In the current context of loyalty programs, particularly Scoot KrisFlyer, where we mention the addition of miles for each valid booking made with Scoot or its partners, the question of claiming missing miles may arise.
Miles missing from your KrisFlyer account? This can happen either by mistake (system bug) or because the passenger forgot to provide their loyalty number when booking their flight.
Fortunately, there is a way to report this missing mileage to the loyalty program management team. Log in to your KrisFlyer account and look for the “Claim form”.
Scoot reminds its customers that this claim can only be submitted for flights operated within the last ten months or for flights booked up to thirty days before enrolling in the KrisFlyer program.
Miles expiration
In the KrisFlyer program, only points older than 3 years expire.