Passengers traveling from Singapore Changi Airport can now receive compensation if their flights are delayed by at least 3 hours.
To qualify, there is only one condition: Passengers must have purchased FlightSaver insurance at least 12 hours before departure (available in the Changi app).
Travelers eligible for this compensation receive an e-voucher worth 10 SGD (approximately 7.50 USD), valid for 30 days from the date of issue.
About the Changi Airport Mobile App
This app was developed to further simplify the travel experience for passengers, allowing them to track their flight status in real time, monitor their baggage journey, view weather forecasts before departure, and more.
The app can be downloaded from the App Store and Google Play Store. Further information is available at www.changiairport.com
James Fong, Senior Vice President of Digital Ecosystem and Commercial Operations for the Changi Airport Group, explains how important it is for the group to maintain and enhance the ease of travel its customers are accustomed to: “The Changi app empowers passengers to take control of their experience, instead of waiting to speak to an airport representative or call center agent. And with the introduction of FlightSaver Assurance to our app, our passengers are not left without assistance and support in the event of significant flight delays.”